Aqua Voice - Users could not start sessions due to a failed migration. – Détails de l'incident

Tous les systèmes sont opérationnels

Users could not start sessions due to a failed migration.

Résolu
Panne majeure
Signalé le il y a 10 moisA duré 10 minutes
Mises à jour
  • Postmortem
    Postmortem

    After the previous deployment problem, we made a ton of upgrades to ensure deployments wouldn't take down the service for people. More redundancy. Blue-green deployments. More and better tests.

    That had been working well... but rolling out this batch of changes caused a bunch of database connections to have invalid caches while a migration was applying. That broke auth with a cascade of 'cached plan must not change result type' errors.

    Impact
    Aqua was totally down for 10 to 15 minutes.

    Fixes
    No more yolo migrations. Deployment synchronization.

  • Résolu
    Résolu

    This incident has been resolved.

    A migration failed during one of our deployments.

  • Détecté
    Détecté
    We are currently investigating this incident.